Unable to Login to LastPass? Delete Your Account with Ease

As an employee of the University of Oklahoma, you may encounter issues when trying to log in to your LastPass account. If you're unable to login or need to delete your account for any reason, this article will guide you through the process.

To begin, make sure you have a recently logged into a sso.ou.edu session. This will automatically log you in if prompted. Alternatively, you may be directed to the OU sign-in page for OUNet account information.

If you're using the LastPass extension, click it in your browser to access your account. Once set up, you can go back and enable LastPass in a private window. However, please note that activating your account in a private browser window may not load the LastPass extension. You'll need to relaunch your browser in a full normal window.

If you haven't installed the LastPass browser extension yet, click the Install LastPass button on your Congratulations page to get started. The system will then check the strength of your master password and complete the process.

When entering your code, be aware that copying and pasting may include a trailing blank space. Make sure to delete this extra space before submitting your code. This should be present in the email if you need to manually enter it.

To begin, click the activate LastPass link in your invitation email. If you no longer have access to your activation email, visit the LastPass service page and click the Request Service button to request a new activation code email.

Before deleting your account, make sure to remove or change any account information to avoid losing access to your LastPass account. Additionally, please note that access to LastPass Enterprise will be removed upon your employee status ending, as access officially ends on the last day of employment.

All qualifying users (75 FTE and above) will automatically receive an Enterprise activation email. LastPass is a secure password manager that remembers your passwords for you, so you don't have to.

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